Contracts and SFEMI IDs
View your active subscriptions, contract details, and assigned SFEMI IDs.
How to get started
Customer registration — step by step
From first enquiry to your first payment receipt.
- 11. Select Product & Plan Pathway
Visit our Asansol showroom or browse online. Choose your preferred pathway: Direct Sale, Lucky Plan Advance EMI, Rent, or Lease.
- 22. KYC Verification & Privacy Gating
Submit required identity proof (Masked Aadhaar, PAN, Voter ID, or DL) and address proof under DPDP privacy protections. Rent and lease require premises tenancy proof.
- 33. Contract Approval & Invoicing
Review your system-generated contract, installment schedule, and terms. Receive an official contract reference code and payment schedule.
- 44. Lucky ID Allocation (Lucky Plan Only)
For Lucky Plan enrollments, receive an exclusive Lucky ID (00–99) within your batch for monthly fair draw participation.
- 55. Digital Payment & Instant Receipting
Pay scheduled installments via Cash Counter, authorized UPI, or Bank Transfer. Instant official digital receipts are issued to your portal.
Customer portal
What you can see after login
Once you are a registered customer with an approved contract, you can log in to the customer portal to view your full history.
Payment history and receipts
Every receipted payment appears in your portal. You can view and download your receipt history at any time.
Delivery and support
Track your delivery status, handover documents, and submit or view support requests.
Portal features
Full list of what the customer dashboard provides
- 24/7 visibility into active contracts, installment schedules, and Lucky ID allocations
- Instant download of official sequential payment receipts and tax invoices
- Real-time tracking of delivery dispatch milestones, handover notes, and POD proofs
- Interactive tracking of service desk tickets and warranty maintenance requests
- Verification of KYC approval status and registered contact details
- Security deposit tracking, itemized deduction statements, and refund statuses
- Access to monthly Fair Draw commitment hashes, reveal proofs, and winner showcases
Multiple contracts
Multiple contracts and multiple SFEMI IDs
What happens when a customer holds more than one contract or more than one SFEMI ID.
Multiple contracts
A customer may hold multiple active contracts concurrently — for example, one Lucky Plan EMI subscription, one Direct Sale purchase, and one Rental agreement. Each contract maintains independent accounting, payment schedules, and receipts.
Multiple SFEMI IDs
A customer may hold more than one Lucky ID across different batches or within the same batch (subject to batch limits). Each Lucky ID operates independently in monthly fair draws, but winning one contract waives future EMIs only for that specific contract.
What customers cannot do
Customer limitations — for your protection
These limitations are part of the controlled workflow that keeps your financial records safe and auditable.
- Cannot self-post payments — all payments must be recorded by authorized staff via approved channels
- Cannot self-approve delivery — delivery dispatch requires verified stock-on-hand and payment milestone clearance
- Cannot edit accounting ledgers — financial records and journals are internal, append-only, and audit-locked
- Cannot alter EMI schedules, contract totals, or tenure without formal administrative amendment approval
- Cannot transfer Lucky IDs or contract rights to third parties without written managerial consent
- Cannot access cashier, accounting, or administrative workbench queues through customer portal credentials
- Cannot self-approve KYC — identity and premises verification is executed exclusively by authorized staff
These restrictions ensure that payment records, delivery authorisations, and accounting entries remain controlled by authorised branch staff — protecting both the customer and the business.
Document safety
Documents every customer should keep
Digital records in the portal are helpful, but always keep physical copies of signed documents.
- Approved and signed Contract Document (Subscription, Rent, or Lease)
- System-generated sequential Payment Receipts (digital and printed copies)
- Co-signed Delivery Handover Note with Proof of Delivery (POD) record
- Official Draw Winner Certificate (for Lucky Plan draw winners)
- Deposit Refund Settlement Advice and Return Damage Inspection Report
- Service Completion Certificates for maintenance or warranty repairs
Why digital over paper
Safer, more transparent than a paper register
Traditional informal EMI systems rely on paper notebooks that can be lost, altered, or disputed. Subidha CORE keeps every record digital, receipted, and auditable.
Auditable
Every payment gets a receipt
Unlike a paper register entry that can be erased or disputed, each payment in Subidha CORE generates a traceable receipt. You can view your payment receipts from your customer dashboard.
Transparent
Contract-backed monthly schedule
Your EMI schedule is derived from the approved contract value and tenure — not from an informal note or verbal commitment. The monthly amount is clear before you enroll.
Verifiable
Winner draw is verifiable
SFEMI benefit records come from controlled verification and published terms. No public page can silently alter a customer contract or payment record.
Open rules
Public rule reference
Plan rules, rent/lease terms, delivery policies, and payment safeguards are all published on this site. You can read them before committing. No surprises after enrollment.
Self-service
Customer portal visibility
After login, customers can see their own subscriptions, payment history, SFEMI ID assignments, delivery status, and support requests — all in one place.
Documented
Delivery needs your confirmation
Delivery and handover are treated as separate workflow steps. Documents are generated at handover so both customer and business have proof of the delivery event.
Why digital proof matters
Digital contract tracking is safer than informal paper registers
A structured digital system means your payment, contract, and receipt history is traceable, date-stamped, and preserved — unlike informal handwritten registers that can be lost or disputed.
Receipt-first validation
A payment without a digital receipt should not be treated as a confirmed transaction.
Auditable history
Payment records are traceable with date, amount, method, and collected-by information.
Portal visibility
Receipts and contracts appear in your customer portal where you can review them at any time after login.
Important public disclaimer
- This website is published by Subidha Furniture for informational, product catalog, and operational guidance purposes.
- Final legal rights and obligations are governed strictly by system-generated approved contracts, tax invoices, official receipts, delivery notes, and return inspection reports.
- SFEMI Advance EMI participation does not guarantee a promotional benefit. The plan is a product purchase installment arrangement subject to applicable law and the signed terms.
- An approved SFEMI promotional benefit applies to remaining future EMI installments only. Settled installments and advance down payments are strictly non-refundable in cash or bank transfer.
- Under Hire-Purchase terms, legal title to goods delivered under advance prepayment remains with Subidha Furniture until 100% of the contract value is settled.
- Rent and Lease security deposits are refundable liabilities subject to technical condition inspection, 45-day arrears limits, and verified deductions.
- Warranty and after-sales service are subject to manufacturer terms, craftsmanship guidelines, and explicit exclusions including water, pest, and misuse damage.
- Subidha Furniture operates under valid municipal trade licensing and statutory MSME/Udyam registration in Asansol, West Bengal.
Ready to explore your options?
Browse contracts to understand which plan suits you, then contact the branch or log in to your existing account.